Open to work · Breda–Klundert, NL Beschikbaar · Breda–Klundert, NL
Manuel Cipagauta

Manuel Cipagauta

Junior IT Support · Servicedesk · Werkplekbeheer Junior IT-support · Servicedesk · Werkplekbeheer

I keep workplaces running: device setup and deskside support, Microsoft 365 tasks, PC repair, basic networking, and clear, verifiable documentation for every fix. Ik houd werkplekken draaiend: device-setup en deskside-support, Microsoft 365-taken, pc-reparatie, basisnetwerken en duidelijke, verifieerbare documentatie bij elke oplossing.

CertifiedGecertificeerd
CompTIA A+ · Google IT · MS-900 · ISO 27001
LanguagesTalen
EN fluent · NL A2–B1EN vloeiend · NL A2–B1
StatusStatus
AvailableBeschikbaar
Google IT Support Certificate badge CompTIA A+ Certificate badge Microsoft 365 Certified Fundamentals badge ISO 27001 Foundation · EXIN

Every credential links to its live verification recordElke credential linkt naar het live verificatierecord

Open CVOpen CV View case studiesBekijk projecten EmailE-mail For recruitersVoor recruiters

Verified CredentialsGeverifieerde Credentials

Certifications You Can CheckCertificeringen om te Verifiëren

Credly badges + Microsoft Learn transcriptCredly-badges + Microsoft Learn-transcript

View Certifications & SkillsBekijk Certificeringen & Vaardigheden

Microsoft 365 Certified: Fundamentals is included in the current CV and verified through the official Microsoft Learn transcript after passing exam MS-900 on Mar 19, 2026. Microsoft 365 Certified: Fundamentals staat in de huidige CV en is geverifieerd via het officiële Microsoft Learn-transcript na het behalen van examen MS-900 op 19 mrt 2026.

View MS-900 TranscriptBekijk MS-900 Transcript

Recruiter SnapshotRecruiter Overzicht

Target RoleDoelrol

Junior IT Support / Servicedesk / Helpdesk / WerkplekbeheerJunior ICT Support / Servicedesk / Helpdesk / Werkplekbeheer

Verified LearningGeverifieerd Leren

ISO 27001 / CompTIA A+ / Google IT Support / Microsoft 365 Certified: Fundamentals

Work StyleWerkstijl

Calm, accurate, documentation-first troubleshootingRustige, nauwkeurige, documentatiegerichte troubleshooting

Experience BaseErvaringsbasis

SERIS IT Support + Volunteer ICT support + SharePoint/Power Automate + PC repair + homelabSERIS IT-support + Vrijwillige ICT-support + SharePoint/Power Automate + pc-reparatie + homelab

Start HereStart Hier Open Web CVOpen Web CV Verify CertificationsVerifieer Certificeringen

SUPPORT FOCUSSUPPORTFOCUS

Practical ICT Support SkillsPraktische ICT-supportvaardigheden

Hardware & Triage

PC repair, Windows installation, device troubleshooting, and physical layer checks.Pc-reparatie, Windows-installatie, device-troubleshooting en fysieke-laagcontroles.

M365 & Admin WorkflowsM365 & Beheerworkflows

SharePoint, Power Automate, list-based admin support, and privacy-conscious workflow setup.SharePoint, Power Automate, list-based beheerondersteuning en privacybewuste workflowinrichting.

Infrastructure & NetworkingInfrastructuur & Netwerken

Windows Server, Active Directory, DHCP/DNS, pfSense, and VLAN fundamentals practiced in the homelab.Windows Server, Active Directory, DHCP/DNS, pfSense en VLAN-fundamenten geoefend in de homelab.

Junior Support ProfileJunior Supportprofiel

Manuel Cipagauta

Manuel CipagautaManuel Cipagauta

Junior IT Support Candidate - HomelabJunior ICT-supportkandidaat - Homelab

I build practical proof around junior IT support: volunteer ICT work, SharePoint and Power Automate admin tasks, PC repair, Windows setup, basic networking, and clear documentation. Ik bouw praktisch bewijs rond junior ICT-support: vrijwillige ICT, SharePoint- en Power Automate-beheer, pc-reparatie, Windows-setup, basisnetwerken en duidelijke documentatie.

See ProjectsBekijk Projecten Hire / ContactHire / Contact
Proxmox pfSense Windows Server VLANs SharePoint Power Automate
My philosophyMijn filosofie

Documentation is
50% of the job Documentatie is
50% van het werk

Ticket-ready notesTicket-klare notities

Every fix is written up so the next person can repeat it.Elke oplossing wordt vastgelegd zodat een collega het kan herhalen.

Repeatable runbooksHerbruikbare runbooks

Step-by-step procedures instead of tribal knowledge.Stapsgewijze procedures in plaats van kennis in iemands hoofd.

Screenshots & verificationScreenshots & verificatie

Before/after evidence and a final test that proves it works.Voor/na-bewijs en een laatste test die aantoont dat het werkt.

See Documentation ExamplesBekijk Documentatie Voorbeelden
Hybrid cloud lab overview used as documentation example

Featured Case StudiesGeselecteerde Projecten

Finished Ethernet cable termination Case Study #01

TIA-B StandardTIA-B Standaard

Ethernet TerminationEthernet-afmontage

Support value: correct RJ45 wiring, end-to-end test verification, and clear handover notes.Supportwaarde: correcte RJ45-bedrading, end-to-end testverificatie en duidelijke overdrachtsnotities.

Physical Layer / Tester / Notes
Hybrid cloud infrastructure project overview Case Study #02

InfrastructureInfrastructuur

Hybrid CloudHybride Cloud

Support value: lab web server build with Windows Server/IIS practice, access review, and documentation.Supportwaarde: lab-webserverbuild met Windows Server/IIS-praktijk, toegangsreview en documentatie.

Windows Server / IIS / Lab Access
Patch panel re-termination project evidence Case Study #03

Re-TerminationHerafmontage

Patch PanelPatchpaneel

Support value: label, re-test, document, and validate cabling before handoff.Supportwaarde: labelen, hertesten, documenteren en bekabeling valideren voor overdracht.

Cabling / Labeling / Validation

Quick Documentation DownloadsSnelle Documentatiedownloads

Case Study FilesCase-studybestanden

Download the `.docx` case-study files for the current project pages. Download de `.docx`-case-studybestanden voor de huidige projectpagina's.

Offline ReviewOffline Review

3 case study files3 case-studybestanden

Each file opens a concise downloadable version of the project documentation. Elk bestand opent een beknopte downloadbare versie van de projectdocumentatie.

DOCX

Physical Layer

Ethernet TerminationEthernet Termination

RJ45 workflow and end-to-end cable test verification.RJ45-workflow en end-to-end verificatie via kabeltester.

Download .docxDownload .docx
DOCX

Systems

Hybrid CloudHybrid Cloud

Windows Server, IIS, Proxmox, and Cloudflare Tunnel evidence.Bewijs van Windows Server, IIS, Proxmox en Cloudflare Tunnel.

Download .docxDownload .docx
DOCX

Structured Cabling

Patch PanelPatch Panel

Continuity, labeling, and proof checks in one case-study file.Continuiteit, labeling en bewijscontroles in één case-studybestand.

Download .docxDownload .docx

Let's ConnectLaten we connecten

Open to Junior
ICT Support RolesOpen voor Junior
ICT-supportrollen

Best fit: junior servicedesk/helpdesk, werkplekbeheer, Microsoft 365 support, PC repair, networking basics, and documented troubleshooting. Beste match: junior servicedesk/helpdesk, werkplekbeheer, Microsoft 365-support, pc-reparatie, basisnetwerken en gedocumenteerde troubleshooting.

Send EmailStuur E-mail LinkedIn ProfileLinkedIn Profiel